PCA Training Catalog Session – FREE

Managers and supervisors are responsible for getting work done through others. Each team and department’s productivity leads to the overall success of the agency. Two of the most critical skills in a leader’s toolbox are coaching and mentoring.

Coaching and mentoring focus on how to better guide your staff to higher performance. Coaching is a process of relationship building and goal setting. How well you coach is directly related to how well you can foster a great working relationship with your staff by understanding their current skill levels and strategically setting goals to help them continue to develop and fine-tune those skills.

After participating in this workshop, participants will be able to:

• Explain why coaching and mentoring skills are important.
• Understand how to measure each staff member’s current performance.
• Identify key methods for establishing an effective working relationship with each person on your team.
• Adopt effective goal-setting techniques to guide performance.

Register for free here: Coaching and Mentoring | Philadelphia Corporation for Aging Training Catalog (coursestorm.com)