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Helpline
Call our Helpline
PCA’s Helpline is available Monday through Friday, 8:30 a.m. to 5 p.m., except for major holidays. Reports of suspected abuse can be made to the Helpline 24/7, 365 days a year.
Request Assistance Form
Fill out a brief online form to request assistance and a member of our Helpline team will reach out to you within two business days.
PCA Headquarters
Parking
PCA does not maintain reserved parking for visitors. Metered and non-metered parking is available in the surrounding area. Please do not park in PCA’s parking lot, or you may be towed.
Directions
From Northeast Philadelphia
Take 95 South to Center City Exit. Bear RIGHT onto Callowhill Street. Make a RIGHT onto 5th Street and follow to Spring Garden Street. Make a LEFT onto Spring Garden and follow to Broad Street. Make a RIGHT onto Broad. Continue for 4 blocks and you will see a large red brick building on the LEFT. That’s PCA (Broad and Wallace).
From West Philadelphia
From Schuylkill Expwy: 76 E. to 676 E. Get off Broad Street exit, bear LEFT and make LEFT onto Broad Street. Go past Spring Garden. Go 4 blocks more and you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).
From New Jersey (Ben Franklin Bridge)
Cross Ben Franklin Bridge and bear RIGHT at end of bridge. Make RIGHT onto 2nd street. Follow to Spring Garden Street and make LEFT. Go 4 blocks you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).
From New Jersey (Betsy Ross Bridge)
Cross Ben Franklin Bridge and bear RIGHT at end of bridge. Make RIGHT onto 2nd street. Follow to Spring Garden Street and make LEFT. Go 4 blocks you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).
From South Philadelphia
If you take 95 N: get off at Center City Exit. Bear RIGHT onto Callowhill. Make a RIGHT onto 5th Street and follow to Spring Garden Street. Make a LEFT onto Spring Garden and follow to Broad Street. Make a RIGHT onto Broad. Go 4 blocks and you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).
If you take Schuylkill Expwy 76 W: Take 676 E. Get off Broad Street exit, bear LEFT and make LEFT onto Broad Street. Go past Spring Garden. Go 4 blocks more and you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).
Specialty Contacts
General Information
For general inquiries about PCA or aging services.
Community Outreach
Wanda Mitchell
215-765-9000, ext. 5340
Media Inquiries
Bill Conallen
267-322-0522
Elizabeth Long
445-444-2315
Milestones Newspaper – Editorial
Alicia Colombo
215-765-9000, ext. 5081
Milestones Newspaper – Advertising and Distribution
Teresa Heavens
215-765-9000, ext. 5053
PCA Events
Amanda Buonomo
215-765-9000, ext. 5052
PCA Employment
Bianca Allen
215-765-9000, ext. 5960
Provider Billing
For all provider billing questions and inquiries.
PCA Operated Senior Centers
Firehouse Active Adult Center
5331-41 Haverford Avenue
Philadelphia, PA 19139
215-472-6188
Southwest Senior Center
1340 Frankford Avenue
Philadelphia, PA 19125
267-426-8610, ext. 1203
Facility Rental
PCA’s historic Wallace Building is available to rent for private events. PCA also offers affordable and convenient meeting rooms with various configurations available for professional conferences, training seminars, client meetings and corporate events. For more information, including rates and facility tours, call our events line at 215-765-9000, ext. 5052 or email events@pcacares.org
NOTE: At this time, facility rentals at the Wallace Building are unavailable due to COVID-19 safety protocols.
Facilities include
- Atrium
- Boardroom
- Theater/Auditorium
- Classroom
- Meeting rooms
Amenities include
- Free wireless internet
- Built-in projector and screens in classroom, meeting room and auditorium with built-in DVD, VCR and capability to connect to laptop
- Telephone with speakerphone and conferencing capability
- Flip chart, whiteboard and markers
- Catering services available
- Off-street parking in a secure lot is available
General Contact Form
Have a general question for PCA, but don’t know who to ask? Use the form below and your inquiry will be directed to the appropriate contact. We’ll get back to you as soon as possible.
To request assistance, use the Request Assistance form or call the PCA Helpline at 215-765-9040. Do NOT use this form to report older adult abuse. Reports of abuse can be made 24/7 by calling 215-765-9040.