Contact Us

Helpline

Call our Helpline

PCA’s Helpline is available Monday through Friday, 8:30 a.m. to 5 p.m., except for major holidays. Reports of suspected abuse can be made to the Helpline 24/7, 365 days a year.

Request Assistance Form

Fill out a brief online form to request assistance and a member of our Helpline team will reach out to you within two business days.

PCA Headquarters

Address

642 N. Broad Street
Wallace Building
Philadelphia, PA 19130-3049

Get Directions

General Contact

Telephone: 215-765-9000
Fax: 215-765-9066

Contact Form

Parking

PCA does not maintain reserved parking for visitors. Metered and non-metered parking is available in the surrounding area. Please do not park in PCA’s parking lot, or you may be towed.

Directions

From Northeast Philadelphia

Take 95 South to Center City Exit. Bear RIGHT onto Callowhill Street. Make a RIGHT onto 5th Street and follow to Spring Garden Street. Make a LEFT onto Spring Garden and follow to Broad Street. Make a RIGHT onto Broad. Continue for 4 blocks and you will see a large red brick building on the LEFT. That’s PCA (Broad and Wallace).

From West Philadelphia

From Schuylkill Expwy: 76 E. to 676 E. Get off Broad Street exit, bear LEFT and make LEFT onto Broad Street. Go past Spring Garden. Go 4 blocks more and you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).

From New Jersey (Ben Franklin Bridge)

Cross Ben Franklin Bridge and bear RIGHT at end of bridge. Make RIGHT onto 2nd street. Follow to Spring Garden Street and make LEFT. Go 4 blocks you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).

From New Jersey (Betsy Ross Bridge)

Cross Ben Franklin Bridge and bear RIGHT at end of bridge. Make RIGHT onto 2nd street. Follow to Spring Garden Street and make LEFT. Go 4 blocks you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).

From South Philadelphia

If you take 95 N: get off at Center City Exit. Bear RIGHT onto Callowhill. Make a RIGHT onto 5th Street and follow to Spring Garden Street. Make a LEFT onto Spring Garden and follow to Broad Street. Make a RIGHT onto Broad. Go 4 blocks and you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).

If you take Schuylkill Expwy 76 W: Take 676 E. Get off Broad Street exit, bear LEFT and make LEFT onto Broad Street. Go past Spring Garden. Go 4 blocks more and you will see a large red brick building on LEFT. That’s PCA (Broad and Wallace).

Specialty Contacts

General Information

For general inquiries about PCA or aging services.

info@pcacares.org

Community Outreach

Wanda Mitchell
215-765-9000, ext. 5340

Wanda.Mitchell@pcacares.org

Media Inquiries

Shannon Reyes
215-765-9000, ext. 5091

Ralph Richardson
215-765-9000, ext. 5080

Shannon.Reyes@pcacares.org

Milestones Newspaper – Editorial

Alicia Colombo
215-765-9000, ext. 5081

Alicia.Colombo@pcacares.org

Milestones Newspaper – Advertising and Distribution

Teresa Heavens
215-765-9000, ext. 5053

Teresa.Heavens@pcacares.org

PCA Events

Amanda Buonomo
215-765-9000, ext. 5052

Amanda.Buonomo@pcacares.org

PCA Employment

Kayla Jones
215-765-9000, ext. 5965

Kayla.Jones@pcacares.org

Provider Billing

For all provider billing questions and inquiries.

waiverclaimssupport@pcacares.org

PCA Operated Senior Centers

Firehouse Active Adult Center

5331-41 Haverford Avenue
Philadelphia, PA 19139
215-472-6188

Get Directions

Southwest Senior Center

1340 Frankford Avenue
Philadelphia, PA 19125
267-426-8610, ext. 1203

Get Directions

Facility Rental

PCA’s historic Wallace Building is available to rent for private events. PCA also offers affordable and convenient meeting rooms with various configurations available for professional conferences, training seminars, client meetings and corporate events. For more information, including rates and facility tours, call our events line at 215-765-9000, ext. 5052 or email events@pcacares.org
NOTE: At this time, facility rentals at the Wallace Building are unavailable due to COVID-19 safety protocols.

Facilities include

  • Atrium
  • Boardroom
  • Theater/Auditorium
  • Classroom
  • Meeting rooms

Amenities include

  • Free wireless internet
  • Built-in projector and screens in classroom, meeting room and auditorium with built-in DVD, VCR and capability to connect to laptop
  • Telephone with speakerphone and conferencing capability
  • Flip chart, whiteboard and markers
  • Catering services available
  • Off-street parking in a secure lot is available
PCA Building

General Contact Form

Have a general question for PCA, but don’t know who to ask? Use the form below and your inquiry will be directed to the appropriate contact. We’ll get back to you as soon as possible.

To request assistance, use the Request Assistance form or call the PCA Helpline at 215-765-9040. Do NOT use this form to report older adult abuse. Reports of abuse can be made 24/7 by calling 215-765-9040.

PhoneEmailMail
Advertising, Sponsorship, or DonationCommunity OutreachGeneral InquiryMilestones NewspaperPress Inquiry