Care Management

PCA provides high-quality care management for the OPTIONS program, which helps older adults age in place. Care management ensures that individuals receive the support they need to navigate the challenges of daily living. These support services are designed to address the unique needs of each person in their home, helping to prevent unnecessary hospitalization and institutional care. PCA’s care managers assist individuals in coordinating home and community-based services, allowing them to age gracefully in their homes.

OPTIONS Care Management services include:

• Assessments
• Care Planning
• Resources and Referrals
• Problem Solving
• Advocacy
• Crisis Intervention

Using person-centered and strengths-based approaches, PCA care managers empower individuals and their caregivers to make informed decisions and participate fully in the care planning process. They offer choices in services and available providers to support the individual at their highest level of functioning. As an individual’s needs change, care managers help to add or adjust services to meet emerging needs.

Services and Supports Available through OPTIONS program include:

• Personal Care
• Respite
• Home Delivered Meals
• Older Adult Daily Living Services
• Durable Medical Equipment & Supplies
• Emergency Response System
• Extermination
• Home Modifications & Accessibility Adaptations