Blog Post

Two free webinars to help aging services professionals cope with complex emotions related to the COVID-19 pandemic

PCA is organizing two free webinars with Barry J. Jacobs, Psy.D, a clinical psychologist and healthcare consultant, to help care managers cope with complex emotions related to the COVID-19 pandemic. See below for descriptions of the sessions, which are scheduled to take place on Wednesday, May 27, and Wednesday, June 3 at 10 a.m.

These webinars are open to all professionals working in the field of aging services. If you are are interested in attending either session, please send an email to Please indicate which session(s) you would like to attend and include your name, organization, job title and email address.

Links to the presentations will be sent via email to those that sign up prior to the start of each session.

Enhancing Care Manager Resilience in the Face of the Pandemic

Date: May 27, 10 a.m.

The pandemic has required all of us to step up to work with older adults in new ways with new challenges and risks. These stressors can cause care managers to feel increased fatigue, frustration and a sense of helplessness. Some may suffer anxiety, depression and the effects of trauma.

In this hour-long workshop, Barry J. Jacobs, Psy. D., a clinical psychologist and healthcare consultant, will review principles and practices of self-care, highlight the gratifications of professional mission, discuss balancing work and family concerns, and outline agency practices to support staff members in a community of mutual understanding and healing.

Coping with COVID-19 –Related Grief and Loss

Date: June 3, 10 a.m.

Losses of life, job, routine and freedom of movement have made this a devastating pandemic for many participants and care managers. As a consequence, many are and will be struggling with feelings of grief.

In this hour-long workshop with Barry J. Jacobs, Psy. D., a clinical psychologist and healthcare consultant, we will share personal and agency practices for healing from grief. These include distinguishing between normal and complicated bereavement, utilizing and creating rituals for community-sanctioned emotional expression and resolution, and implementing supportive policies and practices.