Long Term Care
Long Term Care provides home-based services that help thousands of Philadelphia’s elderly and adults with disabilities to avoid nursing home placement and remain at home, as safely and as independently as possible. Access to PCA's Long Term Care services begins with a call to the PCA Helpline at 215-765-9040. Callers are referred to the agency’s Long Term Care Access Department and an appointment is scheduled for a comprehensive, in-home assessment.
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Eligibility for services is based on a variety of factors. For more information, contact:
The PCA Helpline at 215-765-9040
The assessment takes into account all facets of the person’s life including medical condition, environment, financial resources, support systems, cognitive functioning, ability to carry out activities of daily living and individual strengths of the consumer. The assessor determines the appropriate level of care and counsels the consumer and family in making decisions about what services best meet their needs.
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Following determination of need and eligibility, a care plan is developed with consumer and family input. A care manager then coordinates the delivery of services. Among these services may be adult day services, counseling, emergency response systems, housing services, nursing, medical equipment and supplies, transportation, a family caregiver support program, home-delivered meals, home health and personal care services and skilled therapies. The department also provides support to caregivers who assist disabled older adults or grandparents caring for children under 18 years of age. Care managers reassess consumer needs every six months or as often as required, based on any physical or cognitive changes.
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In accordance with the Pennsylvania Older Adults Protective Services Act of 1987, PCA’s Older Adult Protective Services (OAPS) Unit is available 24 hours a day to investigate and respond to reports of elder abuse, neglect, exploitation or abandonment. Once a report is investigated and substantiated, an assessment is completed and a care plan outlining the necessary steps and resources for resolving the problem are developed as needed.
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The Community Living Options Department consists of the Domiciliary Care Program (Dom Care) and the Nursing Home Transition Program (NHT). Both programs offer alternative living situations to a diverse consumer population.
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The Family Caregiver Support Program helps those who are caring for a physically and/or cognitively impaired person who is either 60 or older and unable to perform some of the self-care tasks necessary for daily living, or under age 60 with a physician’s diagnosis of chronic dementia. The department works with the caregiver to design a care plan that meets the person’s needs and provides information on entitlements, insurance, support groups and caring techniques.
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The primary function of PCA’s Continuous Quality Improvement department is to observe and document the quality of PCA’s Long Term Care services with a focus on maintaining a high level of excellence of care and quality of life for the consumer.
Ombudsman Program
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