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PCA’s Caregiver Support Program provides: Education on caregiving techniques; information on adult day care centers; information on home health aide services; assistance for relatives over age 60 who are raising children age 18 or younger.

Families who qualify financially can also receive assistance from PCA with purchasing items and services including: Home adaptations and assistive devices such as lift chairs, bathroom safety grab bars and hand-held showers, which can help the care recipient to be more independent. Assistance may also be available to help with purchasing medically needed supplies such as Tylenol skin care products adult briefs and bed pads not covered by insurance such as Medicare and Medicaid.  Assistance may also be available to help with personal care services; homemaker services; companion care; and adult day care.

Eligibility Guidelines for Financial Assistance:

Support is provided on a sliding scale based on the household income where the care recipient resides. Home modifications of a lifetime benefit up to $2 000 can also be made.PCA’s Caregiver Support Program provides assistance up to $200 a month to unpaid caregivers of impaired adults age 60 or over; or caregivers (age 55+) for individuals between 19-59 years of age who have a disability or who have a diagnosis of dementia. The caregiver must be age 18 or older and must be providing daily hands-on care.

Call the PCA Helpline at 215-765-9040 to learn more. PCA’s care managers also counsel families on their eligibility for other programs including: PACE and PACENET pharmaceutical programs Low-Income Home Energy Assistance Program (LIHEAP) Pennsylvania Property Tax or Rent Rebate Program

The Senior Housing Assistance Repair Program or SHARP is a minor home repair program provided by Philadelphia Corporation for Aging for Philadelphia homeowners 60 years and older. To receive services the consumer’s name must be on the deed. The property must have all utilities functioning and be structurally sound. Consumers can apply for services every 5 years.

Examples of the type of work SHARP can do are: install exterior doors with dead bolt locks; window locks; repair steps or replace basement steps; install smoke alarms; weather-strip doors; replace electrical switches ,outlets and fixtures; repair leaky faucets and toilets; install shut-off valves.

SHARP also can do minor modifications to the homes of seniors with physical disabilities such as adapt bathroom fixtures grab bars and install wrought iron railings.

Households with incomes that exceed 200% of poverty may be eligible for the repairs and modifications on a cost-sharing basis; depending on income the consumer pays a percentage of the cost of the repair work. Income guidelines for free repairs are 200% of poverty (as of February 2017): $2,010/month or $24,120/annual for one person, and 2,707/month or $32,484/annual for a two-person household.)

Philadelphia Corporation for Aging (PCA) is a private non-profit organization serving as Philadelphia’s Area Agency on Aging since 1973. One of the region’s largest non-profit organizations PCA is dedicated to improving the quality of life for older Philadelphians or people with disabilities by helping them to achieve optimum levels of health, independence and productivity. Special consideration is given to those with the greatest social economic and health needs.

PCA coordinates and contracts with more than 100 community organizations to deliver social and health care services to 70,000 consumers each year.

Services funded through PCA include:

Advocacy – Assessment – Care at Home Services – Service Coordination – Care Management – Home-delivered Meals – Caregiver Support – Employment Assistance – Health Promotion – Home Repair and Modifications – Information and Referral – Legal Assistance –  – Protective Services – Senior Community Centers – Transportation – Nursing Home Transition Program -Domiciliary Care – Senior Companions

Center in the Park (CIP), located in historic Vernon Park in Northwest Philadelphia, is an active and vibrant community center that promotes positive aging and fosters community connections for older adults (55+). CIP is accredited by the National Institute of Senior Centers – a unit of the National Council on Aging – as a provider of quality programs, activities and services for its membership of more than 5,000 older adults including 1,000 homebound consumers. The center offers classes, activities, special events, trips, evidence-based exercise, health and wellness programs, congregate meals, transportation, volunteer programs, support groups, social services, counseling and information and referral. CIP has a fitness center, tech lab, Senior Environment Corps (SEC), arts programs and Intergenerational programs.

CIP provides Ombudsman Services as part of the Philadelphia Long Term Care Ombudsman Program (PLTCOP) for residents of long-term care in the Northwest and Northeast sections of Philadelphia – Phone: 215-844-1829.

CIP also provides the PCA In-Home Support Program (IHSP), which assists homebound older adults– Phone: 215-849-5100; Fax: 215-849-3195.

CIP has a housing counselling program and is a Neighborhood Energy Center.

Maple Village at Center in the Park  offers 70 independent living apartments for older adults with supportive services is located on the CIP campus – Phone: 215-438-6810.

CIP Hours: Monday, 8 a.m.-4:30 p.m.; Tuesday, 8:30 a.m.-4:30 p.m.; Wednesday, 8 a.m.-4:30 p.m.; Thursday, 8:30 a.m.-4:30 p.m.; Friday, 8 a.m.-4:30 p.m. Evening classes are occasionally offered.

Email: info@centerinthepark.org – Like Center in the Park on Facebook

North City Congress (NCC) is a multi-service organization serving older adults (60+ years) caregivers and the local community in North and North Central Philadelphia. NCC programs and services are funded in part by PCA and the United Way of Southeastern PA. NCC offers the following services/programs among others: North Broad Street Center (NBSC) This Senior Community Center provides daily programs activities and services such as a lunchtime congregate meal transportation health and wellness workshops and screenings nutrition education exercise line dancing walking group computer classes arts and cultural programs pool ping pong bible study book group local and long distance trips social work support (including individual group and caregiver counseling) information and referrals benefits counseling support and workshop groups (VA Caregiver Grandparents Raising Grandchildren) Advisory Council volunteer and intergenerational opportunities. For more information or to join the Center please call 215-978-1300 and ask for the Center Counselor. Hours: Mon to Fri 8:30 AM – 4:30 PM. Evening and weekend classes as scheduled. In-Home Support Program (IHSP) Provides short-term assistance for eligible adults 60+ years old who have difficulty and/or need assistance leaving their homes. Services include: information and referrals benefits and entitlements counseling home-delivered meals transportation to medical appointments senior companions minor home repairs adaptive equipment one-time heavy cleaning and/or extermination services and short-term homemaker and Adult Day services. For more information or to make a referral please call 215-978-1360. Hours: Mon to Fri 9:00 AM – 5:00 PM

Through the Philadelphia Housing Development Corporation (PHDC) the Office of Housing & Community Development (OHCD) operates the Adaptive Modifications Program (AMP). AMP is designed to help individuals with permanent physical disabilities live more independently in their homes. The program provides free adaptations to a house or apartment allowing easier access to and mobility within the home. Following an inspection of the home by PHDC an eligible property may receive a combination of the following improvements: Accessible kitchens and bathrooms (including lowered sinks cabinets countertops) Stairway elevators Exterior wheelchair lifts and ramps Railings Barrier-free showers First floor full and half baths Widened doorways ú Note: Home repairs are not included. Eligibility Requirements To receive services applicants must be Philadelphia residents who: Have a permanent physical disability Are the owner-occupant or have the owner?s permission to make modifications Live in a property that is structurally-sound Meet income guidelines (call for details). Applications are received by telephone only. Before you call please collect the following information to give to the hotline operator: Amount of total household income; Source of that income (employment SSI DPA etc.); ú Number of people in your household; Your Social Security Number. Phone: 215-448-2160 Hours: Monday to Thursday 9:30 AM ? 4:30 PM; Friday 9:30 AM ? 12:00 PM TDD: 215-448-2184 Website: www.phdchousing.org

The people who join Angie’s List are looking for a way to find trustworthy companies that perform high-quality work. Rather than digging through the phone book they check Angie’s List to find out what individuals in their area are saying about the companies they’ve hired. Angie’s List is searchable by geographic location and users may search for providers in the Philadelphia (or any other) area. Visit us at www.angieslist.com .

Through the Philadelphia Housing and Development Corporation (PHDC) the Office of Housing & Community Development (OHCD) operates the Basic Systems Repair Program (BSRP). BSRP provides free repairs to the electrical plumbing and heating systems of owner-occupied homes in Philadelphia. BSRP may also provide free replacement of a home’s roof if major interior damage (such as a collapsing ceiling) is evident. You can apply for free major systems repair if your home’s problems include: ú Exposed wires ú Blinking lights ú Dangerous electrical conditions ú Leaking or broken sewer lines ú Leaking or broken water service lines ú Violation notice from the Water Department The Heater Hotline provides free emergency heater repairs for eligible households. If the Heater Hotline Staff determine that your heater needs to be replaced they will forward your application to the BSRP. To apply for heater repairs only please call the Heater Hotline at 215-568-7190. Eligibility Requirements : To be eligible for free repairs you must own and live in the house with problems. It must be a single-family house located in Philadelphia. You may not own another residential property and you must be current on your property taxes. Income guidelines apply. Please call for more information. Applications are taken only by telephone. Before you call please collect the following information to give to the Hotline operator: ú Amount of total annual household income ú Source of that income (employment SSI DPA etc.) ú Number of people in your household ú Your Social Security Number If potentially eligible applicants are placed on a waiting list. BSRP is not an emergency program. Applicants are served on a first-come first-served basis and may wait several years before receiving repairs. Hours: Monday ? Thursday 9:30 AM ? 4:30 PM; Friday 9:30 AM ? 12 PM

Provides new and salvaged materials at low cost to low and middle income homeowners. Free membership allows homeowners to purchase materials up to 85% off store prices. Proof of income and home ownership is required as part of the application process for membership. Available materials include paint; lumber; floor coverings; kitchen cabinets; used appliances; mirrors; toilets and sinks. The availability of materials changes from time to time they are not always in supply. Mon to Fri 9:00 AM to 4:00 PM

Center for Advocacy for the Rights & Interests of the Elderly (CARIE) provides advocacy services, including a telephone consultation and problem-resolution service, and the Long-term Care Ombudsman Program.

The CARIE LINE helps callers who need information about services and benefits for older adults in the Philadelphia region and surrounding counties. Consultation referral and advocacy are provided regarding problems including but not limited to housing medical care legal financial issues long term care elder abuse and entitlements. Special assistance is provided to consumers of in-home and community-based services consumers of managed plans and victims of crime and abuse.

CARIE also provides outreach education training and ongoing advocacy for older adults their families caregivers and service providers. Training and outreach provided through a speaker’s bureau for consumers and professionals working with older adults. Speaker’s bureau topics include but are not limited to the following: “Be Your Own Advocate for Better Health Care,” “Crime Prevention,” “Elder Abuse,” “Who Pays? You Pay!,” and “How to Prevent Health Care Fraud.”

Pennsylvania Senior Medicare Patrol (SMP)
The PA SMP raises awareness of health fraud in Medicare and Medicaid programs. Advocates are available to answer questions or concerns about fraud in Medicare and Medicaid. Volunteers are available to give presentations on “Health Care Fraud Prevention,” “How to Read Your Medicare Summary Notice,” “Being Your Own Advocate for Better Health Care,” and “Piecing Together the Health Care Puzzle.” Presentations are also available for professional audiences.
Days/hours: Mon to Fri, 9 a.m. to 5 p.m.
Phone numbers: 215-545-5728; Toll-Free: 800-356-3606

CARIE Elderly Victims Emergency Security Fund (EVESF)
EVESF pays to re-secure the homes of low income Philadelphia residents over age 60 who have been a victim of crime or abuse. The program re-keys or replaces locks on doors; boards up or replaces windows or doors; and offers other emergency measures to prevent further victimization. The program is only for those who have no means of paying for the repairs themselves; however, there are no specific income guidelines. Qualification is assessed on a case-by-case basis. All repairs must be approved by a CARIE staff person beforehand. Clients renting their homes should ask the landlord to provide the needed repairs before contacting EVESF. The Fund cannot reimburse clients who have already paid for their own repairs.
Days/hours: Mon to Fri, 9 a.m. to 5 p.m.
Phone number: 215-545-5728

Providing Advocacy for Victimized Elderly (PAVE)
Victim Advocates serve Philadelphia residents over age 60. Victim Advocates provide court accompaniment at the Criminal Justice Center; help arrange transportation to the Criminal Justice Center; assist with filing crime victim’s compensation; provide criminal justice and aging information; assist with preparing victim impact statements; and aid in seeking restitution.
Days/hours: Mon to Fri, 9 a.m. to 5 p.m.
Phone number: 215-545-5728

Transportation Service Advocacy Program
CARIE LINE staff will assist non-sponsored users of Shared Ride with systematic advocacy around transportation issues. The Transportation Service Advocates assist with complaint resolution and follow-up with all Transportation Service Advocacy callers; sponsor town meetings; participate in the Shared Ride Program Advisory Council and other meetings; and coordinate presentations for senior audiences.

Open: Mon to Fri, 9 a.m. to 5 p.m.
Email: carie@carie.og
Websites: www.carie.org and www.caregivergps.org

Chester County AAA administers and provides a broad range of services for residents 60 and over including information and referral community transition services companion services counseling services home modifications home-delivered meals transportation in-home support services home health services personal care services respite services TeleCare senior centers protective services and case management. Information and referral calls are not age restricted. Mon to Fri 8:30 AM to 5:00 PM

The Community Design Collaborative is a community design center that provides pro bono predevelopment design services to nonprofit organizations offers unique volunteer opportunities for design professionals and raises awareness about the importance of design in community revitalization.

The Crisis Grant Program is a federally-funded program administered by the Department of Human Services through Philadelphia County Assistance Office (PCAO) to help low-income households who are in a “crisis” situation with their main or secondary heating source. The program also helps to repair heating source for homes. PCAO accepts Crisis applications from November to April each year. It is closed during the other months. Crisis grants can be used in the following “heat related” emergencies: * paying for gas if service is shut off; * paying for electricity to run heater when service is shut off; * paying for water if heating system uses water; * paying for oil and coal if customer is nearly out of fuel or coal. * paying for kerosene (must be picked up in authorized containers). Eligibility: To qualify the household must have a heating emergency e.g. have received a notice for heat to be shut off be out of heating oil or have less than 1/4 tank of heating oil. If LIHEAP is open the household must apply for LIHEAP before applying for a Crisis Grant. Please see the LIHEAP website at http://www.dhs.pa.gov/citizens/heatingassistanceliheap/#.VvxLGuIrJG8 for details. To apply for a Crisis Grant the following documentation is required: -Proof of responsibility for heat in property; -Proof of Social Security Numbers for all household members; -Proof of income for last two months for all household members. Without this information the application cannot be processed. Households/individuals can apply for a Crisis Grant more than once if needed but only if maximum yearly grant amount has not been reached. Call for income eligibility guidelines as they vary from year to year. Mon to Fri 9:00 AM to 6:00 PM Sat 9:00 AM to 2:00 PM

Operated by the Energy Coordinating Agency of Philadelphia (ECA) this is a year-round program that aids low-income homeowners (only) whose heaters are in need of immediate minor repairs. Up to $2000 may be spent to fix broken heaters. The Heater Hotline strives to respond to high-priority calls e.g. (homebound caller or callers whose furnaces experienced a recent breakdown) and delays should be expected during periods of high demand. If the repair costs more than $2000 the applicant will be referred to PHDC Basic System Repair Program. Income guideline is 150% of poverty level. Mon to Fri 9:00 AM to 4:30 PM

ECA is a non-profit organization that provides energy counseling and education energy conservation and heater repair and replacement. ECA coordinates the provision of energy-related services for low-income Philadelphians through a network of 15 Neighborhood Energy Centers (NECs). Consult the website to learn the service area and services provided by each individual NEC. Program applications are to be completed at your local NEC. ECA provides the following energy conservation and repair services: * Heater Hotline (homeowners) – 215-568-7190: Provides free repairs or replacement of heaters regardless of fuel source to low-income homeowners. * Crisis Heater Service (Homeowners and Renters) – 215-686-2590: Provides free repair or heater replacement when necessary to low-income homeowners and renters. *Emergency Heater Repair Hotline: Year-round program aids low-income homeowners whose heaters are in need of immediate minor repairs (up to $2000). If the repair costs >$2000 the homewowner will be referred to PHDC Basic System Repair Program. Income guideline is 150% of poverty level. 215-568-7190. Address: 106 W. Clearfield Street Philadelphia PA 19133. Mon to Fri 9:00 AM – 4:30 PM. * Weatherization Assistance Program: Provides full energy services for low-income households. WAP includes heating water heating and electricity conservation treatments and it helps low-income households save between 20% and 40% on their annual energy bills. Apply at your local Neighborhood Energy Center. * Conservation Works Program: Provides heating and water heating conservation for low-income PGW customers that are having difficulty staying current on their gas bill payments. Must apply in person at one of the Philadelphia Gas Works offices. * Smart Energy Solutions: Provides energy conservation solar energy heater repair or replacement services for all households regardless of income on a fee-for-service basis. * Weatherization Workshops: ECA currently provides home weatherization workshops at locations throughout the city. Please check our website http://www.ecasavesenergy.org for a current workshop schedule. ENERGY COUNSELING: Qualified counselors at ECA’s local Neighborhood Energy Centers work with households to analyze their energy problems assist the family in applying for appropriate services for which they are eligible and provide basic energy education to help families reduce expenses and avoid shut-off. Counseling is on a first come first served basis. Clients are asked to bring along their current energy bills. BUDGET COUNSELING: The local Neighborhood Energy Centers also conduct Budget Counseling Workshops and one-on-one budget counseling to assist clients in establishing a realistic budget for all of the necessary household expenses including mortgage or rent energy water telephone food clothing and transportation. Workshops are held for 1-1/2 hours for up to 12 participants. One-on-one counseling consists of two sessions. Monday through Friday 9:00 AM to 5:00 PM

A free contractor referral service that has been serving homeowners across the Delaware Valley since 1998. With just one call you receive referrals from our network of over 1300 pre-qualified and insured contractors. Our goal is to match the contractor with the specific needs of the homeowner. We refer to professionals who can assist you with a wide range of home improvement and repair services including remodeling carpentry electrical services flooring windows roofing and more. Each company we refer to has passed a rigorous screening process (Qualified Contractor Test) and has been put through personal interviews and extensive reference/background checks for your protection and customer satisfaction. Please visit our website to search for contractors who suit your particular needs: www.homenetsolutions.com. Email: information@homenetsolutions.com * Please note: Mailing address is for mail only. Please call or email with all inquiries.

Services offered include free home assessments and modifications to help eligible low-income seniors who are Philadelphia residents to remain safe and secure in their own homes. Some examples of home modifications include: * Wheelchair ramps – providing access into the home * Widened doorways – granting access to wheelchairs * Roll-out shelves in kitchen cabinets – allowing you to reach what is needed * Lever door handles and faucets – making it easier to open doors and turn the water on and off * Grab bars in the tub/shower area – allowing for secure movement A participant may be referred by a social service agency a caregiver or they may self refer. Mon to Fri 8:30am to 5:00pm

JEVS Human Services provides a number of services including non-medical in-home care Home Modifications Geriatric Care Management and more to help the region’s elderly maintain independence in their own homes. Accepts private pay and long term insurances.

Formerly the Office of Community Services the Office of Community Engagement & Opportunity (CEO) works to address and prevent poverty in Philadelphia and increase opportunities for low-income individuals and families. The central office administers and supports services to low-income residents including information and referral services advocacy community organization assistance community technical assistance employment assistance assistance with application completions senior citizen minor home repairs and weatherization programs. All offices make referrals to area cupboards or other places providing emergency food. The Neighborhood Offices are located at the following: North Phila – West : 3129 N 22nd Street 215-685-9731 Area C/West Philadelphia PA 19132 Kensington / Free Library Ground Floor 215-685-9725 North Phila East: 6th and Lehigh Avenue Philadelphia PA 19133 Senior Citizens programs are administered through: * West Oak Lane Senior Center 215-685-2870 7210-18 Ogontz Avenue Philadelphia PA 19138 * Foster Grandparent Program 215-685-3627 990 Spring Garden Street 7th Floor Philadelphia PA 19123 * Workwise Supported Work Program 215-685-2980 1231 N Broad Street 5th floor Philadelphia PA 19123 Mon to Fri 8:30 AM to 5:00 PM

PECO is a utility company that provides electric and gas service in the City of Philadelphia and its surrounding counties. PECO offers the following programs to help low-income customers: 1. Customer Assistance Program (CAP RATE) – 1-800-774-7040 CAP Rate is a discounted residential tariff rate for low-income customers within the PECO service territory. There are four discounted rates available to electric and gas customers. The percentage of discount awarded is based on the customer’s gross household income. 2. Low-Income Usage Reduction Program (LIURP) – 1-800-675-0222 LIURP is available to qualified low-income PECO customers. This free program offers weatherization services and conservation education to help reduce the amount of electricity and natural gas used in the home. To be a part of this program one must: * Electric heating customers’ usage must be 1400 kilowatt hours (kWh) or greater per month; * non-electric heating customers usage must be 600 kilowatt hours (kWh) or greater per month; * have household income at or below 200% of the federal poverty level; * natural gas usage must be 100 Ccf or greater per month 3. Matching Energy Assistance Fund (MEAF) – 1-800-774-7040 MEAF is an energy assistance program that enables PECO energy to assist low-income residential customers in its service territory with bill payment. MEAF is a customer pledge program in which PECO matches customer contributions. 4. Customer Assistance and Refferal Evaluation Services (CARES) – 1-800-774-7040 CARES is a referral and information service designed to assist customers who have temporary personal or financial hardship that prevent the payment of their utility bill. Monday thru Friday 8:00 AM to 5:00 PM; Saturday 9:00 AM to 1:00 PM

PATF provides financing opportunities to older adults and persons with disabilities enabling them to purchase the assistive technology devices and services that improve the quality of their lives. PATF offers low-interest loans to help people afford devices such as adapted vehicles hearing aids home modifications scooters and wheelchairs flashing doorbells computers with special assistive software seat lift chairs and closed-circuit televisions. PATF?s Key Principles are: -Individuals/families make the decision themselves to apply for a loan. -There is no requirement that loan applicants have been turned down by other loan programs. -There is no income eligibility requirement to apply for a loan. -Consumers can purchase the equipment and/or services they wish. -PATF does not require that the applicant provide proof of disability. -PATF will provide services to all residents of PA regardless of disability diagnosis age of onset county of residence age or income level. For more information or to apply for a PATF loan please call visit our website or email patf@patf.us.

The Pennsylvania Housing Finance Agency (PHFA) works to provide affordable homeownership and rental apartment options for older adults low- and moderate-income families and individuals with special housing needs. Through its carefully managed mortgage programs and investments in multifamily housing developments PHFA also promotes economic development across the state. PHFA is a state-affiliated agency. Its website serves as a comprehensive resource for information about public subsidized and affordable housing communities in PA. You may search by type of housing facility location consumer profile (homeowner renter etc.) or other categories. The search tool can be found at www.PAHousingSearch.com . Website: www.phfa.org

The Injury Prevention Program staff work with individuals and families to help prevent injuries in the home with special attention given to falls fires and heat/cold injuries. Available service includes Free Home Safety Inspections Field investigators inspect homes for common safety issues such as the presence of a smoke detector; moderate hot water temperature and carbon monoxide leaks. Safety measures e.g. rubber bath mats and night lights are provided to aging adults free of charge Mon to Fri 8:00 AM to 4:30 PM

The Philadelphia Housing Corporation (PHDC) is a nonprofit organization dedicated to improving the lives of low-income Philadelphians. Through our home preservation programs we make it possible for residents of Philadelphia to remain in their homes by improving the structural integrity mechanical safety energy efficiency and accessibility of their homes. PHDC programs include: Basic Systems Repair Program (BSRP): Provides free repairs to the electrical plumbing and heating systems of owner-occupied homes in Philadelphia. May also provide free replacement of a home’s roof if major interior damage (such as a collapsing ceiling) is evident. Services include attention to exposed wires; blinking lights; dangerous electrical conditions; leaking/broken sewer or water service lines; a violation notice from the Water Department. Please note: There is a multi-year waiting list for BSRP services. Heater Hotline: Provides free emergency heater repairs for eligible households. If the Heater Hotline Staff determine that your heater needs to be replaced they will forward your application to the BSRP. To apply for heater repairs only please call the Heater Hotline at 215-568-7190. Adaptive Modifications Program (AMP): Designed to help Philadelphians with physical disabilities remain in their homes. It provides free adaptations to a house or apt. allowing easier access to and mobility within the home. Modifications may include: accessible kitchens and bathrooms (lowered sinks cabinets and countertops); stairway elevators; exterior wheelchair lifts and ramps; railings; barrier-free showers; 1 st floor full and half-baths; widened doorways. Home repairs are not included. Please note: There is a multi-year waiting list for AMP services. Weatherization Assistance Program (WAP): Provides free weatherization and energy-efficiency improvements to owner-occupied houses and tenant-occupied rental units in Philadelphia. Eligibility requirements apply. Improvements might include: weather stripping caulking and repair of primary windows/doors; hot water heater wrapping/replacement; wrapping hot water pipes and heating ducts; refrigerator replacement; sealing of basement openings crawlspaces and chaseways; and more. Eligibility Requirements: To be eligible for PHDC repair services you must be the owner-occupant or have the owner?s permission to make modifications. The house/apt. must be located in Philadelphia. You may not own another residential property and you must be current on your property taxes (or the owner must be current if you are the tenant). Income guidelines apply. Please call 215-448-2160 or visit or website for more information. http://www.phdchousing.org

Philadelphia Neighborhood Housing Services Inc. (PNHS) is a nonprofit community development corporation and certified Community Development Financial Institution serving targeted neighborhood and populations in the City of Philadelphia. PNHS is a community builder focusing on quality affordable housing and neighborhood revitalization in low-income communities. PHNHS’ services include: Housing counseling (pre-purchase counseling for prospective home buyers, post-purchase and home maintenance counseling for existing homeowners at risk of mortgage default or foreclosure, or counseling for denial of homeowners insurance due to a poor insurance score); Neighborhood Development Housing Rehabilitation Community Improvements Model Block Program; vacant property rehabilitation loans and mortgages.

To qualify for services and products, you must live in one of the targeted census tracts and meet the following maximum income guidelines:

Family Size | 80% of Median Income | 115% of Median Income
1 | $44,950 | $64,745
2 | $51,400 | $74,060
3 | $57,800 | $83,260
4 | $64,200 | $92,460
5 | $69,350 | $99,935
6 | $74,500 | $107,295
7 | $79,650 | $114,655
8 | $84,750 | $122,130

For more information about PNHS or its services, please call email or visit the website.

Hours of operation: Monday through Friday, 8:30 a.m. to 5 p.m.

Home Repairs Every year over 1000 skilled and general volunteers rehab 60-80 homes for low-income homeowners. Working alongside homeowners and their families Rebuilding Together Philadelphia makes essential home repairs focusing on health and safety issues. Home modifications for elderly adults and people with disabilities are priorities to help adapt living spaces so homeowners can ?age in place? and/or remain as mobile and independent as possible. Only certain zip codes are eligible for repair work. To find out which zip codes are current call the voicemail at 215-568-5044 or visit the website www.rebuildingphilly.org. Veterans are eligible no matter what zip codes they are in. If you are a veteran or in one of RTP?s current zip codes applications are available on the website or RTP will send you one if you leave a message at 215-568-5044. Applications are not sent to those not in our current zip codes/veterans. Homeowner line: 215-568-5044 To receive an application call 215-568-5044.

Rhawnhurst NORC supports seniors age 60+ in their ability to remain living independently in their own homes in Northeast Philadelphia zip codes 19152 19111 19149. Services include transportation for grocery shopping and medical appointments within a 7 – mile radius home maintenance support socialization and support groups and a monthly newsletter of events information benefiting senior adults in this community. The program is a joint effort of the Jewish Federation of Greater Philadelphia and Catholic Social Services. Funding is also provided through foundations and private donations. The Pew Charitable Trust specifically funds social work assessment for home repair assistance through Rhawnhurst NORC and meal delivery services in partnership with KleinLife’s Home Delivered Meals program. Information and referral for other services and access to benefits is provided as needed. The program is a joint effort of the Jewish Federation of Greater Philadelphia Catholic Human Services and the United Way of Southeastern Pennsylvania.

Provides affordable stairway lifts for private homes in Hatboro PA and surrounding areas. They sell install and maintain stairway elevators from several leading manufacturers. Rental units are also available. -Stairway Elevators -Stair Lift Sales -Stair Lift Rentals Please call visit the store or go online ( http://www.stairrideco.com/Stairway-Lifts-Location-Contact-Hatboro-PA.html ) to schedule an appointment for an in-home consultation.

Hours: Monday-Friday 8a.m-4p.m.  Emergency Services Available Saturday-Sunday 8a.m-4p.m.

The Water Revenue Bureau (WRB) of the Philadelphia Department of Revenue handles billing and collection for water and sewer service provided by the Philadelphia Water Department. The WRB also schedules meter readings issues shut-off notices enters into agreements and handles billing disputes. The WRB Senior Citizens Discount (SCD) offers a 25% discount to customers who meet the following criteria:

• Are 65 years of age or older
• Live at the address listed on the application
• Have the water and sewer bill in their name(either as a tenant or an owner)
• Meet a yearly income threshold. (currently $31,500)

Applicants for this discount must have proof of age address and total household income. Call 215-686-6880 to request that a discount application be mailed to you.

To pay bills register a complaint about a bill get water restored enter into a standard payment or pick up a discount application call 215-686-68800 or visit one of the following Water Revenue Bureau locations:

• Municipal Services Building 1401 JFK Boulevard; 19102;
  North Philadelphia Service Center 2761 N 22nd Street 19132
• Northeast Service Center 9239 Rear Roosevelt Boulevard 19114

Philadelphia Water Department helps its low-income consumers with the following programs:

• Conservation Assistance Program (CAP) – 215-685-6099 The Philadelphia Water Department’s Conservation Assistance Program is a program designed to reduce wasted water in low-income households. The service is provided free to eligible customers. Income guidelines are 150% of poverty level. The program operates year-round. The following assistance is offered: plumbing leak repair on supply lines; low-flow shower heads; faucet aerators; toilet dams; or other comparable devices and information.
• Water Revenue Assistance Program (WRAP) – 215-686-6880 WRAP a program offered by the Philadelphia Water Revenue Bureau helps customers who are delinquent in their bills and whose income level is at or below 175% of poverty level. Provides a city grant of up to $200.00 to help low-income people enter into a payment agreement or pay their bills in full.
• Homeowners Emergency Loan Program (HELP) – 215-685-4901 HELP is an emergency residential customer loan program for water service line or sewer lateral repairs that are the responsibility of homeowner. Customers who were issued a plumbing or drainage violation from the Philadelphia Water Department that one or both of their pipes the water service or sewer lateral are leaking or broken may qualify for the loan. The loan is interest-free and is repaid over a 60 month (5 year) period.