Blog Post

Numbers help to tell the PCA story

Philadelphia Corporation for Aging (PCA) has touched the lives of 140,000 older Philadelphians in the past year, according to the agency’s latest State of the Agency report. Some of the many services covered in the report are provided directly by PCA; others are funded through PCA and provided by more than 200 other vendors and community organizations.

Since its founding and despite increasing public funding challenges, “PCA has proven itself flexible and innovative in fulfilling its mission: to improve the quality of life for older and disabled Philadelphians and to assist them in achieving the greatest possible levels of health, independence and productivity,” says Holly Lange, PCA president and CEO, in the report’s opening letter.

Among the report’s highlights: 

  • 1.5 million home-delivered meals were provided to 7, 072 homebound older Philadelphians through PCA’s Meal Distribution Center.
  • 134,000 calls providing information, scheduling assessments and connecting programs and services were handled via the PCA Helpline. PCA received an additional 6,459 referrals through its website, pcaCares.org.
  • 18,000-plus seniors participated in programs and received services at 22 senior community centers and eight satellite meal sites funded by PCA. Altogether, 503,355 congregate meals were served at these sites.
  • 17,038 older Philadelphians received service coordination through Pennsylvania’s Aging Waiver Program, funded through the state’s Department of Human Services, or the state’s OPTIONS program, funded by the Pennsylvania Lottery.
  • 33,374 assessments were conducted to determine individuals’ eligibility for long-term care services and supports, what services and supports were appropriate and where they should be provided.
  • 3,262 reports of suspected abuse, neglect or financial exploitation of seniors were made to PCA’s Older Adult Protective Services.
  • 21,747 people at 368 neighborhood events, including health fairs and community festivals, received information about aging resources through PCA’s Community Outreach Program.
  • 15,864 hours of legal services were provided through PCA-supported programs.
  • 19,500 older adults were served through PCA health promotion programs.
  • 1,189 home repairs and modifications designed to make seniors’ home safer and more accessible were completed by PCA’s Housing Department.

Requests for printed copies of the report can be made by calling the PCA Communications Department at 215-765-9000, ext. 5086.