Philadelphia Corporation for Aging
Utility Emergency Services Fund (UESF)

USEF empowers families and individuals in crisis to be safe and secure through the provision of services designed to address their immediate crisis and to address the root causes of their crisis.  Services include provision of financial assistance so families and individuals can avoid utility termination or get utility service restored; security deposit, rent, and mortgage assistance to further stabilize housing;   benefit screening and enrollment,   ongoing self-sufficiency workshops to encourage responsibility and maintain stability; formation of partnerships and ongoing advocacy activities

Utility Grant Program:  UESF provides financial assistance to low income individuals and families who are facing utility terminations or who have already had their utilities terminated.    PECO,   Philadelphia Gas Works (PGW), and the   Philadelphia Water Department (PWD) provide matching funds in the form of dollar for dollar utility bill credits.

UESF’s financial assistance is a last resort to be used especially when the federally-funded   LIHEAP and Crisis programs are closed. UESF assistance, the matching utility bill credit, and any contribution by the individual must zero out the utility bill so that the customers receive fresh starts. 

UESF assistance is available to individuals and families only every two years.

Maximum amount of assistance available:

The maximum amount of assistance for individual utilities, including the   UESF grant plus the matching utility bill credit, is either $500 or $1,500, depending upon the funding source. For electric   (PECO)   and gas (PGW), $1500 or $500 for water (PWD).


Individuals can access the   Utility Grant Program  at any one of the   UESF Intake Sites , and at the   UESF Central Office .  At these sites, consumers can also receive access to a vast array of other energy and energy-related services.

* Have utility termination notice or have utility terminated;

* Be a Philadelphia resident;

* Have   not   received a   UESF grant in the past 24 months;

* Apply for   LIHEAP Cash and Crisis programs when available, prior to applying to   UESF.

      Utility Grant Program Income Guidelines (effective 6/2014):


Family Size     Monthly Income     Yearly Income                   
       1                  $1,702                    $20,423                                           
       2                  $2,294                    $27,528                                        
       3                  $2,886                    $34,633                                         
       4                  $3,478                    $41,738                                         
       5                  $4,070                    $48,843                                         
       6                  $4,662                    $55,948

             ***Add $7,105 for each additional household member to yearly income***

  Intake Sites :  


59 N. 60 th  Street, Philadelphia, PA 19139

(215) 748-8838

Center in the Park

5818 Germantown Ave., Philadelphia, PA 19144

(215) 848-7722

Dixon House

1920 S. 20th   Street, Philadelphia, PA 19145     

(215) 336-3511

Friends Neighborhood Guild

701 N 8th   Street, Philadelphia, PA 19123

(215) 923-1544

Germantown Ave C.M.

35 W. Chelten Ave., Philadelphia, PA 19144

(215) 843-2340


4943 N. 5th   Street, Philadelphia, PA 19121

(215) 456-0308


4660 Frankford Ave., Philadelphia, PA 19124

(215) 437-7867


167 W. Allegheny Ave., Philadelphia, PA 19140

(215) 426-8025

Hunting Park NAC

3760 N Delhi Street, Philadelphia PA 19140

(215) 225-5560

New Kensington CDC

2515 Frankford Ave. Philadelphia PA 19125

(215) 427-0350

Nicetown CDC

4300 Germantown Ave. Philadelphia, PA 19140

(215) 329-1824

Strawberry Mansion

2829 W. Diamond Street, Philadelphia, PA 19132

(215) 235-7505

Southwest CDC

6328 Paschall Ave., Philadelphia, PA 19142

(215) 729-0800

UESF Central Office

1617 JFK Blvd., Suite 840, Philadelphia, PA 19103

(215) 972-5170

United Communities

2029 S. 8th   Street, Philadelphia, PA 19148

(215) 468-1645

(215) 729-0800

Water Revenue Bureau

1401 JFK Blvd., Philadelphia, PA 19101

(215) 686-6880

We Never Say Never

4427 Lancaster Ave., Philadelphia, PA 19104

(215) 452-0440

Click here to search intake site locations near you:

Click here to learn more about UESF programs

Click here to learn more or access our Veteran’s Hotline:

Contact Information:

To contact us via email click link below:


Office Address: 

One Penn Center at Suburban Station

1617 JFK Blvd, Suite 840, Philadelphia, PA 19103


Provided by: Utility Emergency Services Fund (UESF)
Requirements: None
Utility Emergency Services Fund (UESF)
1617 John F. Kennedy Blvd.
Suite 840
Philadelphia, PA 19103