Directory of Aging Resources

This website page is part of a database of providers that offer goods, services and resources to older and disabled adults, caregivers, and professionals in the fields of aging and disability. The database was created by Philadelphia Corporation for Aging (PCA) as part of its information and referral activities as the Area Agency on Aging for Philadelphia.
Unless specifically stated otherwise, any provider listed on this page is a third party and inclusion of its information does not signify any relationship between it and PCA. This information was supplied by, and should be confirmed with, the provider. PCA does not recommend or endorse any provider, and is not responsible for any loss related to use of the information on this website. Disclaimer and Notices >>

Organization Details

Center for Advocacy for the Rights & Interests of the Elderly (CARIE)

Advocacy Services
offers advocacy which includes the CARIE LINE Telephone Consultation and Problem Resolution Service, and the Nursing and the Personal Care Home Ombudsman Program.

The CARIE LINE helps callers who need information about services and benefits for older adults in the Philadelphia region and surrounding counties.  Consultation, referral and advocacy are provided regarding problems, including but not limited to housing, medical care, legal, financial issues, long term care, elder abuse and entitlements.  Special assistance is provided to consumers of in-home and community based services and consumers of managed plans, as well as victims of crime and abuse.

CARIE also provides outreach, education, training, and ongoing advocacy for older adults, their families, caregivers, and service providers.  Training and outreach are provided through a speaker's bureau for consumers and professionals working with older adults. Speaker's bureau topics include, but are not limited to the following: "Be Your Own Advocate for Better Health Care", "Crime Prevention", "Elder Abuse", "Who Pays? You Pay!", and "How to Prevent Health Care Fraud".

Pennsylvania SMP (Senior Medicare Patrol)
Days/hours: Mon to Fri 9:00am to 5:00pm
Phone numbers: 215-545-5728; 800-356-3606 Outside of Phila
The PA SMP raises awareness of health fraud in Medicare and Medicaid programs.  Advocates are available to answer questions or concerns about fraud in Medicare and Medicaid.  Volunteers are available to give presentations on "Health Care Fraud Prevention", "How to Read Your Medicare Summary Notice", "Being Your Own Advocate for Better Health Care" and "Piecing Together the Health Care Puzzle", among others.  Presentations are also available for professional audiences.
CARIE Elderly Victims Emergency Security Fund (EVESF)
Days/hours: Mon to Fri 9:00am - 5:00pm
Phone number: 215-545-5728
EVESF pays to re-secure the homes of low income Philadelphia residents over 60 who have been a victim of crime or abuse.  The program re-keys or replaces locks on doors, boards up or replaces windows or doors, and other emergency measures to prevent further victimization.  The program is only for those who have no means of paying for the repairs themselves; however, no income guidelines are applied, it is assessed on a case by case basis.  The Fund should be assessed by professionals (care manager, protective services, police, etc) on behalf of the client.  All repairs must be approved by a CARIE staff person before repairs can be made.  Clients renting their home should ask the landlord to provide the needed repairs before accessing EVESF.  The Fund cannot reimburse clients who have already paid for their own repairs. 

Providing Advocacy for Victimized Elderly (PAVE)
Days/hours: Mon to Fri 9:00am - 5:00pm
Phone Number: 215-545-5728
Victim Advocates serve Philadelphia residents over 60.  Victim Advocates provide court accompaniment at the Criminal Justice Center, help arrange transportation to the Criminal Justice Center, assist with filing crime victim's compensation, provide criminal justice and aging information, assist with preparing victim impact statements, and aid in seeking restitution.

Transportation Service Advocacy Program
The program assists PCA in its monitoring and advocacy efforts regarding SEPTA's Shared Ride Transportation Program.  CARIE LINE staff will assist non-sponsored riders of Shared Ride with systematic advocacy around transportation issues.  The Transportation Service Advocate assist with complaint resolution and follow-up with all Transportation Service Advocacy callers, sponsor town meetings, participate in the Shared Ride Program Advisory Council and other meetings and coordinate presentation to senior audiences.

Mon to Fri, 9:00 AM to 5:00 PM
Contact Information:
Main Number: 215-545-5728
Fax number: 215-545-5372
Toll free number: 1/800-356-3606
100 S Broad Street
Suite 1500
Philadelphia, PA 19110
CARIE - Advocacy Services
Center for Advocacy for the Rights & Interests of the Elderly (CARIE)
CARIE - Consumer Complaints
Center for Advocacy for the Rights & Interests of the Elderly (CARIE)
CARIE - Assessment/Counseling/Information
Center for Advocacy for the Rights & Interests of the Elderly (CARIE)
CARIE - Education
Center for Advocacy for the Rights & Interests of the Elderly (CARIE)
CARIE - Emergency
Center for Advocacy for the Rights & Interests of the Elderly (CARIE)
CARIE - Financial
Center for Advocacy for the Rights & Interests of the Elderly (CARIE)