UPDATE: PCA Heatline Extended through Friday, July 19
As a result of the National Weather Service’s declaration of an “Excessive Heat Warning,” Philadelphia Corporation for Aging (PCA) will extend operation of its Heatline through Friday, July 19. Hours are as follows:
Monday, July 15, from Noon to Midnight
Tuesday, JULY 16, from 8:30AM to Midnight
Wednesday, July 17, 8:30AM to Midnight
Thursday, July 18, 8:30AM to Midnight
Friday, July 19, 8:30AM to Midnight
Media are asked to announce PCA’s HEATLINE phone number, 215-765-9040, during news and weather reports pertaining to the heat wave and to feature the information prominently on media websites.
At PCA’s Heatline call center, a team of trained staff will counsel callers of all ages about precautions to take against the heat and detecting signs of heat stress. City Health Department nurses will be on-site to speak with callers about medical problems related to the heat. Mobile relief teams from the Health Department will respond to situations requiring intervention, and 911 will be called for emergencies.
Neighbors, friends and relatives are urged to look in on elderly persons, as they who may be especially vulnerable to the heat.
The elderly, individuals with chronic medical conditions, those on medication, and persons who live alone and receive few visitors are encouraged to call PCA’s Heatline for advice on coping with the heat. In addition, callers may contact PCA’s Heatline on behalf of another individual who may be at risk for heat stress.
PCA’s Heatline is a non-emergency telephone service – IT IS NOT A FAN OR AIR CONDITIONER DISTRIBUTION SITE.
PCA’sHeatline staff can provide information about recommended air-conditioned locations and year-round senior services.
In 2012, the Heatline was activated a total of 16 days and received a total of 1,318 calls.
Philadelphia Corporation for Aging (PCA) is a private, non-profit, nationally-recognized Area Agency on Aging. Established in 1973, PCA coordinates services with the goal of improving the quality of life for older Philadelphians and adults with disabilities; and helping them achieve their maximum levels of health, independence and productivity. PCA contracts with more than 175 community organizations and providers to deliver services to more than 100,000 individuals each year.
One of the region’s largest non-profit organizations, PCA is funded primarily through the Older Americans Act, Medical Assistance and the Pennsylvania Lottery, through the Pennsylvania Department of Aging.
For information on PCA’s services and programs, call the PCA Helpline at 215-765-9040 or visit